PR sounds really glamorous...
Ah ha! Well, there are quite a few PR myths, and here are some top ones… *image of Ab Fab’s Patsy springs to mind*
1. Any coverage is good coverage
2. PR is ALL about press releases and press conferences
3. PR is just ‘stunts and slebs’
4. Good products don’t need publicity
5. Journalists are waiting to be ‘schmoozed’
6. Media will write what you want them to write!
7. It’s all about spin, slogans & propaganda
8. Tell the PR and they’ll tell the media. Simple.
Wining and dining most certainly isn’t enough! Flattery only gets you so far. You have to know your stuff. PRs should pride themselves on knowing the media’s language and how to translate a story for journalists, in a bespoke manner. And it isn’t easy.
What PR really is…
1. Central to a company & brand communications strategy
2. Multi-platformed and fully integrated
3. Reputation building & management
4. A vehicle to reach a defined target audience
5. Underpins sales strategy & prompts action
6. Educates, inspires and entertains
7. Delivers measurable results & KPIs
8. Promotes advocacy to drive brand desire
How has social media affected PR?
Technically, social media is an ‘owned media channel’. Driving reach and engagement is key to amplifying content to wider audiences. Working with brand partners and advocates is valuable in driving attention to those owned channels. Paid for elements are coming into play a lot more – the media is adapting to consumers’ changing habits. According to the Chartered Institute of Public Relations (CIPR), more than half (52%) of PR professionals now spend most of their time working on influencer relations. And the public have the right to know when an endorsement is authentic and when it is paid-for content. In CIPR President Jason MacKenzie’s words, ethical conduct has never been more critical to PR. It can’t be misleading.
When selecting influencers to work with, it’s imperative to select those that naturally match the brand’s target audience. Their endorsements have to make sense. You can’t be telling them exactly what to say. It needs to be their voice – as that's what their readers are interested in.
How do you see PR changing in the next few years?
The importance of integrity has never been higher. The threat of ‘fake news’ has made journalists and editors challenge their reporters, setting more parameters in place to ensure news is accurate. Actually, the recent rise in reports of fake news has actually elevated trust in traditional media, PR Week recently reported.
The power of video is only going to grow. Having a visual showcase attracts attention – but it still needs to go hand in hand with written content, with a content strategy behind it.
From May 2018, the new GDPR law for data protection comes into effect, introducing new requirements for how organisations process personal data. It will be a duty for PRs to consult clients on these changes.
You’re based in beautiful Cornwall. What’s unique about the brands you work with in that part of the UK?
The Cornish heartland is aspirational. It offers a rich escape and I feel very lucky to live here. It’s said that a ‘food revolution’ has taken place in Cornwall over the past 12 years, putting the county firmly on the map. It’s an exciting time to work with brands that are at the centre of this. To me, Cornwall is an empowering space with real soul. I’ve been drawn to this county because of its natural rewards, from surfing to the coastal walks and café culture – the beach life. There’s so much to see and discover. This culture, attitude and mind-set appeals to many brands.
However, I’m also aware that the county has some of the UK’s biggest social challenges, and I applaud the likes of businesses such as Crowdfunder who actively offer to help fund organisations aiming to drive change in this area.